Digital transformation for

Customer SERVICE

The service provider that showed us how


What a not-for-profit can teach any organisation about digital transformation to empower customer service

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A deep dive into an extraordinary digital transformation and the lessons learned from it

Contents Include: The secrets to integrating Salesforce in any organisation with maximum impact and minimal disruption by Vincent Motte, VP Australia, VISEO

Case Study: The Autism Queensland case study, an example of scaling and futureproofing in the not-for-profit sector.

The lessons learned that any organisation can benefit from:

  • The three pillars for the ideal digital transformation mindset 
  • How to make a smart start 
  • Methods for engaging with experts 
  • How to attract the widest range of benefits 
  • Developing your whole-of-transformation strategy 
  • How to prepare for immersion 
  • Strategies to build your internal team and who they need to be 
  • Why the first step is the most important

Download it today.